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Troubleshooting Connecting Your Instagram Creator Account

2/26/2020

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 If you're not seeing your Instagram Creator Account as an option to add to Smarthash, it's most likely one of these issues.
  • Your Instagram account is Not an Instagram Creator Account
  • Your Instagram account is Not Connected to a Facebook Page
  • You have denied Required Facebook Permissions
Here's how to fix these.


Your Instagram account is Not an Instagram Creator Account
If  your Instagram account is just a personal account, it's super easy to switch to an Instagram Creator Account. 
Click here to find out how to switch to an Instagram Creator Account.


Your Instagram account is Not Connected to a Facebook Page
Your Instagram Creator Account needs to be connected to a Facebook Page that you have admin access to. 
Click here to find out how to add a Facebook Page to your Instagram Creator Account.


You have denied Required Facebook Permissions
Smarthash needs certain Facebook Permissions to view and connect your Instagram Creator Accounts. In order for Smarthash to request these Permissions again, you'll need to remove the Business Integration between Smarthash and Facebook
​Click here to find out how to Remove the Business Integration between Smarthash and Facebook

Once you've removed the Business Integration between Smarthash and Facebook, you can return to Smarthash and try to add your Instagram Creator Account again. Be sure to approve all requested Permissions on the Facebook Dialog request.
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    Chris Allan Li

    Creator of Smarthash

    Smarthash isn't just an Instagram Tool, it's the product of what I Love doing every single day.

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Made with ❤️ by @ChrisAllanLi
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